Frequently Asked Questions
Everything you need to know about shopping with Regal Theatres.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental United States. Express shipping options are available at checkout for those who need their fashion fix sooner.
How do I process a return or exchange?
We accept returns and exchanges within 30 days of delivery. Items must be in their original condition with all tags attached. Please visit our online Returns Portal to generate your prepaid shipping label.
How do I know which size to order?
Each product page features a detailed 'Size & Fit' guide. We provide specific measurements for every garment to ensure you find the perfect fit the first time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options such as Klarna and Afterpay.
Are your garments ethically sourced?
At Regal Theatres, we are committed to sustainable fashion. We partner with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.